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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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May 4, 2024

5  out of  5 rating by mAsTaDeUcE
"Loren, is an absolute treasure and an asset to your company. I have been.. lets just say having a rough time lately (won't get into it) but Loren's attitude and compassion for her customers and services was a beacon of light in this weathered storm! Thank you Loren! I know a lot of people say they will leave reviews but don't... Even I myself don't really leave reviews. However, you truly deserved one! Have a blessed life and career Miss Taylor! You are amazing! 1000 stars if i could give them!? What you all haven't made her territory sales manager like myself yet? Better get on the ball. Been in sales my whole life and it's employees like Loren that make the difference! The product sells itself with it's value. Its the employees who actually care and do their job well who matter! Tighten up State Farm 😄 😎"
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Natalie Brown

April 16, 2024

5  out of  5 rating by Natalie Brown
"Kelly was extremely helpful and went above and beyond to get me the best quote available. She was very thorough in her explanations pertaining to discounted promotions removing any taboos that I otherwise would not have entertained. She gave excellent service and certainly added to the better part of my day! Thanks State Farm! ✨☺️"
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Jennifer Kerns-Horsman

April 3, 2024

5  out of  5 rating by Jennifer Kerns-Horsman
"Loren Taylor and her office was extremely professional and anse Wer all my questions. I give u a little back ground. I have been with my recent insurance company (nationwide) for over 17years . When i got my renewal it was A amount that was double and all i was told was increased rates. So i decided to go shop around and I got some quotes from the Loren Taylor State Farm Office she has A associate there her name was Kelley and she was amazing and made me feel a sense of ease as i was so nervous cause i scared of change . She went over things so well Answer alot of my questions even bout all the declarations. So i will definitely be letting others know to definitely give there office a call cause it will be amazed .i just want to say thank you again . Ur office is truly amazing . Sincerely Jennifer horsman."
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Ivory Merritt

March 14, 2024

5  out of  5 rating by Ivory Merritt
"Kelly was such a pleasure to talk too. She was very helpful with helping me with my insurance quota and coverages I highly recommend her for business anything you need she wi definitely make sure you have everything you need. Thank you Kelly"
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Karen Ingram

March 13, 2024

5  out of  5 rating by Karen Ingram
"State Farm is the place to be!! Kelly Blevins did a great explaining our policies. She looked for every discount she could apply. She cares about the customer. She suggested to work later to accommodate our schedule . We are very please with the results."
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teresa narvaez

March 4, 2024

5  out of  5 rating by teresa narvaez
"I contacted State Farm in behalf of my sister Alba Cecilia Pavon to get Auto and Home insurance for her. Loren, help us to get the corresponding insurance coverage. She was friendly and helpful in providing us all the information we requested to complete this transaction."
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John Heller

February 9, 2024

5  out of  5 rating by John Heller
"Kelley was tremendously kindly, helpful, and informative! I had a rather complex/extensive police to be quoted on, and she happily addressed and handled setting up a policy for me. Excellent customer service and a pleasure to deal with!"
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January 20, 2024

5  out of  5 rating by Ryan
"customer service was great- highly recommend"
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Alycia Kemp

April 11, 2023

5  out of  5 rating by Alycia Kemp
"Loren is always patient and helpful whenever I call with an issue or question. I really appreciate how she is always willing to work things out and guide me in the right direction. Thanks for all you do!"
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Nick Forlano

January 24, 2023

5  out of  5 rating by Nick Forlano
"great service reliable."
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Juan Betancourt

December 29, 2022

5  out of  5 rating by Juan Betancourt
"Muy buena atención al cliente y muy rápido el procedimiento del seguro del auto y camioneta"
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Alvin B.

July 25, 2022

5  out of  5 rating by Alvin B.
"Loren is very knowledgeable. She knows her business and she has a very friendly atmosphere!"
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Kim Elmore

May 3, 2022

5  out of  5 rating by Kim Elmore
"Loren is so quick and thorough with answering questions and getting needs met. A+ customer experience"
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Mike Westnedge

April 8, 2022

5  out of  5 rating by Mike Westnedge
"I was surprised and shocked at the price difference! I put off leaving Geico after almost 15 years simply because I thought of them as a budget-friendly insurance company and in my mind there was no way a company like State farm could even match let alone beat the price I was paying. Not only is my new premium almost $40 less a month but my coverages have almost doubled! I texted back and forth for a few minutes with Loren Taylor before deciding to give her a call. She was able to walk me through the remainder of the process and get my coverage started that day! I have been super pleased with my experience so far even though it's only been a day! I will certainly recommend Loren as well as State farm to all of my friends and family that may already be dealing with other companies."
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Bryson Stump

March 28, 2022

1  out of  5 rating by Bryson Stump
"They dropped my home insurance because I started a claim after an ice storm and the damage wasn't worth my deductible.... Since I didn't use them for repairs they dropped my coverage... This office "tried" but failed to keep me covered... After nearly 10 years as a bundled customer, if this is the service to be expected don't bother starting with them on day 1."
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Melissa Dupuis

February 16, 2022

5  out of  5 rating by Melissa Dupuis
"I've always had policies through Geico, Elephant, Etc., but I decided to try a local State Farm agent about 6 months ago, and I am SO happy I came across Loren! Not only was she able to give me the best quote for insurance, but she is there to answer any and every question I've had. The best part is, I can call and speak directly to her, without waiting on long holds and speaking with agents I don't know personally. Anytime I need anything from her, she is quick and efficient!! Definitely recommend Loren 10/10!!!"
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Kelly Clark

November 20, 2021

5  out of  5 rating by Kelly Clark
"Loren is super sweet and flexible with my budget and schedule with work. It was great!"
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June 9, 2021

5  out of  5 rating by tmcowan1
"I am extremely pleased with Loren Taylor. From helping us select homeowners, auto and umbrella coverage that is right for us, to adding/deleting vehicles, adding new drivers and other policy updates, she has been responsive to all calls and emails. While I have never filed a claim, I am confident one would be handled with the same level of professionalism that has been provided to date."
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Jeremy Hindman

January 29, 2021

1  out of  5 rating by Jeremy Hindman
"I have been a customer for over 25 years. The blatant and simple failure to complete my insurance transfer has now cost me months of being able to drive and now hundreds of dollars. The "not my fault, not my problem" attitude of this office only exaggerates not only the complete lack of professionalism to customers but the obvious absence of loyalty to their own company."
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Christian Ham

December 28, 2020

5  out of  5 rating by Christian Ham
"The most amazing agent and staff!!!"
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Brandy Littlefield

February 21, 2018

5  out of  5 rating by Brandy Littlefield
"State Farm is a great company, And now I have found a great agent within a great company!"