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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mozella Jo

September 9, 2024

5  out of  5
rating by Mozella Jo
"The agent was great in assisting me with getting a reasonable rate."
We responded:
"Thank you for entrusting us with your insurance needs Mozella!"
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Dimaya Reavis

September 9, 2024

5  out of  5
rating by Dimaya Reavis
"Kelly was amazing !!! Definitely recommend"
We responded:
"Thank you so much for entrusting us with your insurance needs Dimaya!"
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Pawnee Adkins

July 15, 2024

5  out of  5
rating by Pawnee Adkins
"Very pleasant, very helpful, gave me all the information I needed 🙂"
We responded:
"Thank you so much for your kind words Pawnee! We are happy to help"
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mAsTaDeUcE

May 4, 2024

5  out of  5
rating by mAsTaDeUcE
"Loren, is an absolute treasure and an asset to your company. I have been.. lets just say having a rough time lately (won't get into it) but Loren's attitude and compassion for her customers and services was a beacon of light in this weathered storm! Thank you Loren! I know a lot of people say they will leave reviews but don't... Even I myself don't really leave reviews. However, you truly deserved one! Have a blessed life and career Miss Taylor! You are amazing! 1000 stars if i could give them!? What you all haven't made her territory sales manager like myself yet? Better get on the ball. Been in sales my whole life and it's employees like Loren that make the difference! The product sells itself with it's value. Its the employees who actually care and do their job well who matter! Tighten up State Farm 😄 😎"
We responded:
"Thank you so much for your kind words!"
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Natalie Brown

April 16, 2024

5  out of  5
rating by Natalie Brown
"Kelly was extremely helpful and went above and beyond to get me the best quote available. She was very thorough in her explanations pertaining to discounted promotions removing any taboos that I otherwise would not have entertained. She gave excellent service and certainly added to the better part of my day! Thanks State Farm! ✨☺️"
We responded:
"Thank you so much for your kind review Natalie! I am so glad we were able to address all of your insurance needs!"
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Jennifer Kerns-Horsman

April 3, 2024

5  out of  5
rating by Jennifer Kerns-Horsman
"Loren Taylor and her office was extremely professional and anse Wer all my questions. I give u a little back ground. I have been with my recent insurance company (nationwide) for over 17years . When i got my renewal it was A amount that was double and all i was told was increased rates. So i decided to go shop around and I got some quotes from the Loren Taylor State Farm Office she has A associate there her name was Kelley and she was amazing and made me feel a sense of ease as i was so nervous cause i scared of change . She went over things so well Answer alot of my questions even bout all the declarations. So i will definitely be letting others know to definitely give there office a call cause it will be amazed .i just want to say thank you again . Ur office is truly amazing . Sincerely Jennifer horsman."
We responded:
"Thank you so much for your kind words Jennifer! We are so happy that we were able to help with your auto and homeowners insurance needs!"
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Ivory Merritt

March 14, 2024

5  out of  5
rating by Ivory Merritt
"Kelly was such a pleasure to talk too. She was very helpful with helping me with my insurance quota and coverages I highly recommend her for business anything you need she wi definitely make sure you have everything you need. Thank you Kelly"
We responded:
"Thank you so much for your feedback Ivory! It was our pleasure to assist with your insurance needs "
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Karen Ingram

March 13, 2024

5  out of  5
rating by Karen Ingram
"State Farm is the place to be!! Kelly Blevins did a great explaining our policies. She looked for every discount she could apply. She cares about the customer. She suggested to work later to accommodate our schedule . We are very please with the results."
We responded:
"Karen, thank you so much for your kind words! We value our customers and sincerely appreciate your feedback"
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teresa narvaez

March 4, 2024

5  out of  5
rating by teresa narvaez
"I contacted State Farm in behalf of my sister Alba Cecilia Pavon to get Auto and Home insurance for her. Loren, help us to get the corresponding insurance coverage. She was friendly and helpful in providing us all the information we requested to complete this transaction."
We responded:
"Teresa, thank you so much for trusting our office with your auto and home insurance needs, so much so, that you referred your family! We sincerely appreciate you!"
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John Heller

February 9, 2024

5  out of  5
rating by John Heller
"Kelley was tremendously kindly, helpful, and informative! I had a rather complex/extensive police to be quoted on, and she happily addressed and handled setting up a policy for me. Excellent customer service and a pleasure to deal with!"
We responded:
"John, thank you so much for your kind words and trusting us with your auto policies!"
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Ryan

January 20, 2024

5  out of  5
rating by Ryan
"customer service was great- highly recommend"
We responded:
"Thank you for trusting us with your family’s home and auto insurance! "
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Alycia Kemp

April 11, 2023

5  out of  5
rating by Alycia Kemp
"Loren is always patient and helpful whenever I call with an issue or question. I really appreciate how she is always willing to work things out and guide me in the right direction. Thanks for all you do!"
We responded:
"Thank you so much for your kind words Alycia! We appreciate your business!!"
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Nick Forlano

January 24, 2023

5  out of  5
rating by Nick Forlano
"great service reliable."
We responded:
"Thank you so much Nick! We appreciate your business"
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Juan Betancourt

December 29, 2022

5  out of  5
rating by Juan Betancourt
"Muy buena atención al cliente y muy rápido el procedimiento del seguro del auto y camioneta"
We responded:
"Thank you so much Juan! We appreciate your business"
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Alvin B.

July 25, 2022

5  out of  5
rating by Alvin B.
"Loren is very knowledgeable. She knows her business and she has a very friendly atmosphere!"
We responded:
"Thank you so much for your kind words Alvin! I sincerely appreciate you and your wife’s business!"
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Kim Elmore

May 3, 2022

5  out of  5
rating by Kim Elmore
"Loren is so quick and thorough with answering questions and getting needs met. A+ customer experience"
We responded:
"Thank you so much for your kind words Kimberly. It is absolutely my pleasure!"
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Mike Westnedge

April 8, 2022

5  out of  5
rating by Mike Westnedge
"I was surprised and shocked at the price difference! I put off leaving Geico after almost 15 years simply because I thought of them as a budget-friendly insurance company and in my mind there was no way a company like State farm could even match let alone beat the price I was paying. Not only is my new premium almost $40 less a month but my coverages have almost doubled! I texted back and forth for a few minutes with Loren Taylor before deciding to give her a call. She was able to walk me through the remainder of the process and get my coverage started that day! I have been super pleased with my experience so far even though it's only been a day! I will certainly recommend Loren as well as State farm to all of my friends and family that may already be dealing with other companies."
We responded:
"Thank you for your business Michael! I’m so glad we could help"
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Bryson Stump

March 28, 2022

1  out of  5
rating by Bryson Stump
"They dropped my home insurance because I started a claim after an ice storm and the damage wasn't worth my deductible.... Since I didn't use them for repairs they dropped my coverage... This office "tried" but failed to keep me covered... After nearly 10 years as a bundled customer, if this is the service to be expected don't bother starting with them on day 1."
We responded:
"Hello Bryson, we appreciate your feedback and have forwarded to the appropriate department regarding your concerns. If there is anything else we can do please let us know. Have a great day!"
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Melissa Dupuis

February 16, 2022

5  out of  5
rating by Melissa Dupuis
"I've always had policies through Geico, Elephant, Etc., but I decided to try a local State Farm agent about 6 months ago, and I am SO happy I came across Loren! Not only was she able to give me the best quote for insurance, but she is there to answer any and every question I've had. The best part is, I can call and speak directly to her, without waiting on long holds and speaking with agents I don't know personally. Anytime I need anything from her, she is quick and efficient!! Definitely recommend Loren 10/10!!!"
We responded:
"Thank you Melissa for entrusting us with your insurance. It is absolutely our pleasure!"
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Kelly Clark

November 20, 2021

5  out of  5
rating by Kelly Clark
"Loren is super sweet and flexible with my budget and schedule with work. It was great!"
We responded:
"It was such a pleasure working with you Kelly!"
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tmcowan1

June 9, 2021

5  out of  5
rating by tmcowan1
"I am extremely pleased with Loren Taylor. From helping us select homeowners, auto and umbrella coverage that is right for us, to adding/deleting vehicles, adding new drivers and other policy updates, she has been responsive to all calls and emails. While I have never filed a claim, I am confident one would be handled with the same level of professionalism that has been provided to date."
We responded:
"Thank you Tim for your kind review! It is absolutely our pleasure to be able to help you and your family with your insurance needs"
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Jeremy Hindman

January 29, 2021

1  out of  5
rating by Jeremy Hindman
"I have been a customer for over 25 years. The blatant and simple failure to complete my insurance transfer has now cost me months of being able to drive and now hundreds of dollars. The "not my fault, not my problem" attitude of this office only exaggerates not only the complete lack of professionalism to customers but the obvious absence of loyalty to their own company."
We responded:
"Good afternoon Jeremy. As I stated when you called my office multiple times and harassed my staff, I was not your agent at the time of your request. Your agent at that time completed your request when you called. I’m sorry that you feel you have been inconvenienced but again, your frustration is misdirected. I have been in contact with State Farm corporate, and they will be in contact with you from here on out. Have a great day"
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Christian Ham

December 28, 2020

5  out of  5
rating by Christian Ham
"The most amazing agent and staff!!!"
We responded:
"Thank you so much Christian, it’s our pleasure! Happy Holidays!"
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Brandy Littlefield

February 21, 2018

5  out of  5
rating by Brandy Littlefield
"State Farm is a great company, And now I have found a great agent within a great company!"
We responded:
"Thank you for trusting us with all of your insurance and financial needs Brandy!"